AI CallerWhile you sleep
Not just recording a message
Books tomorrow morning
The customer wanted it dealt with now, so it gets dealt with now.
Triages emergencies
Recognises what you defined as urgent and acts on your out-of-hours rules.
Wakes the right person
Only for what genuinely warrants it, with everything already collected.
Sets expectations
Tells the caller what will happen and when, rather than leaving them guessing.
Leaves a complete case
So the morning starts with a job in the calendar, not a message to decode.
Schedules the follow-up
Anything that should wait until opening is queued with a time attached.
Different rules after dark
Not the same agent with the lights off
You set separate thresholds for the night
An emergency at three in the morning should behave nothing like a price question at eleven, and here it does not. Separate escalation rules, a different on-call route and its own tone.
Active18:30 to 07:00, weekends
Can bookNext-day and later
Wake on-callEmergency keywords only
Callback promiseWithin 10 minutes
Everything elseQueued for 07:30
Questions
Worth asking before you buy
Will it wake me for everything?
No, and that is the point. You define exactly which situations justify a call, and everything else waits in the queue with a case already written.
Does it cost more overnight?
No. Minutes are minutes, and your plan includes them whatever time they happen.
What if nobody answers the on-call number?
It follows your escalation ladder to the next contact and records every attempt, so you can see afterwards who was tried and when.
Can it work weekends only?
Yes. Hours and rules are set per day, and holidays are listed separately from your normal weekly pattern.
Does the tone change at night?
You decide. Most businesses use a calmer, briefer greeting out of hours and a clearer statement of what happens next.
Hear what three in the morning sounds like
Pick the after-hours scenario on the demo and listen to it handle an emergency.