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Home Use cases Outbound follow-up

Outbound follow-up

The calls nobody gets round to making

Reminders, confirmations, waitlist offers, quote chases and reactivation. Authorised outbound on the rules you set, with consent recorded on every case.

AuthorisedConsent gated
RecordedEvery attempt
TimedTo your rules
What it calls about

Work that pays for itself

Appointment reminders

Timed to your trade, with a one-word confirm or reschedule on the call.

Waitlist offers

A slot frees up, and it rings the people who wanted an earlier time.

Quote follow-up

Chases the estimates that went quiet, and records the reason when they say no.

Reactivation

Customers you have not seen in a while, contacted on a schedule you approve.

Post-job check-ins

Confirms the work was right, and catches problems before they become reviews.

Document chasing

Anything you need from the customer before the job can proceed.

Consent first

Built to be compliant, not clever

A recorded basis per campaign

Before a campaign runs you state why these people may be called. That reason is stored with the campaign and shown on every case it creates.

Opt-out is immediate and global

A person can decline on the call itself. The suppression applies across every campaign from that second, not at the next sync.

Calling windows you control

Set the hours and days outbound may run, per campaign and per time zone, so nobody is called at a time you would not call yourself.

Attempt limits and full logging

Cap how many times one number may be tried, and keep a timestamped record of every attempt and its outcome.

Outbound is consent-gated by design. Every campaign records the basis for calling, honours your suppression list and stops on request. Confirm the rules on automated calling that apply where you operate before you run one.

Questions

Worth asking before you buy

Can people opt out?
Yes, on the call itself, and the suppression is applied immediately across every campaign.
Does it leave voicemails?
Only if you enable it, and the message is one you have written and approved.
Is automated outbound calling legal?
It depends on your jurisdiction, the basis you are calling on, and whether the person consented. The platform records consent and honours suppression, but confirm the rules that apply to you.
How many can it call at once?
Concurrency depends on your plan. Reminders and follow-ups for a single location sit comfortably inside Starter.
Can I stop a campaign mid-run?
Yes, immediately. Calls already connected finish, nothing new is dialled, and the stop is recorded with who did it.

Have it call you as a follow-up

Pick the follow-up scenario on the demo and hear the tone it uses.