AI CallerHome Platform
PlatformEverything between the ring and the finished job
Eight connected surfaces. A call comes in, and what leaves is a booked appointment, a written record and a colleague who knows exactly what happened.
Built as one system, not eight tools
AI Employee Builder
Role, voice, languages, hours, services, prices and authority limits, all in plain language.
Workflow Builder
A canvas where every node shows its input, rule, action, both paths and its audit event.
Appointment Booking
Live availability that understands technicians, bays, rooms and job length.
Knowledge Base
It answers from what you approved. If it is not in there, it says so.
Case Inbox
Every call becomes one record that stays open until the job is genuinely finished.
Testing Studio
Call your own agent and throw the worst callers you can imagine at it first.
Human Handoff
Escalations arrive with the full story and a countdown against your response target.
Analytics
Calls resolved, bookings created and revenue captured, in language you can act on.
What actually happens on a call
From ring to record in about two minutes
The agent is not improvising. It follows the workflow you built, and every step is written down as it happens.
Call connects
Answered on the second ring, in the caller language, with your greeting.
Intent identified
It works out what they want before asking anything else.
Details collected and checked
Validated as they are given, not just recorded.
Knowledge consulted
Prices and policies answered from your approved material only.
Availability checked
Against the real calendar, aware of who and what the job needs.
Booking written
Into your calendar and CRM, confirmation sent, work order drafted.
You decide what it is allowed to do
Authority is a setting, not a hope.
Authority limits
Cap what it can book, quote or promise without a human approving first.
Escalation rules
Define exactly which words and situations stop the automation.
Approval queues
Actions needing review sit as awaiting approval until someone clears them.
Full audit trail
Every action, state change and approval, timestamped and exportable.
Every action carries one of six visible states: simulated, prepared, awaiting approval, executed, failed or escalated. You never have to guess whether something really happened.
See it handle your kind of call
Twenty minutes, a working agent built for your business, and a phone call you make yourself.