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Home Industries Clinics and practices

Clinics and practices

Scheduling handled. Anything clinical goes to a person.

Patient intake, appointment scheduling and reminders, with a hard boundary around anything that could be mistaken for clinical advice. The line is set by you and it does not move.

See pricing
0Clinical advice given
FullAudit trail
24/7Booking and reminders
What it does

Administration, not medicine

Appointment scheduling

By clinician, room and appointment type, against live availability.

Patient intake

Collects the administrative details you need before the visit.

Reminders and rebooking

Cuts no-shows and lets patients move a time without waiting on hold.

Clinical escalation

Any symptom or medication question stops and reaches a person immediately.

Practical questions

Opening hours, location, parking, what to bring, from your own material.

Records and consent

Consent captured and retention configured to your policy.

The boundary

Where it stops, deliberately

It does not triage symptoms

No assessment of how serious something is, and no advice on whether to come in. That judgement reaches a person every time.

It does not interpret results

It can confirm that results have arrived and book the follow-up. It will not read them out or explain them.

It does not advise on medication

Dose questions, interactions and side effects are all escalation triggers, with no exceptions you can configure away.

The line is set by your clinicians

Your clinical governance defines the trigger list during setup, reviews it, and signs it off before anything goes live.

It does not triage symptoms, interpret results, advise on medication or assess urgency clinically. Those reach a person every time. Confirm the healthcare regulations that apply in your jurisdiction, and have your own clinical governance review the configuration before you go live.

Questions

Worth asking before you buy

Is it HIPAA or GDPR compliant?
The platform provides encryption, access control, retention settings and audit trails, and we sign data processing agreements. Compliance also depends on how you configure and operate it, so involve your own advisers.
Can it access patient records?
Only the fields you expose to it, and only for scheduling purposes. It is not given clinical history unless you deliberately configure that.
Can it verify patient identity?
It can check the administrative details you specify, such as date of birth against the booking. Anything stronger should stay with your staff.
Does it work for multi-clinician practices?
Yes. Each clinician has their own availability, appointment types and durations, and it books against the right one.
What about cancellations and waitlists?
It handles cancellations on the phone and can call the waitlist when a slot frees, which is where most of the recovered capacity comes from.

Test the clinical boundary yourself

On the demo, ask it a symptom question and listen to it refuse and hand over.

Book a walkthrough