Advanced Tech & AI
One technology partner.Four ways to move your business forward.
Automate.Secure.Build.Operate.
SoftSols helps companies automate work with AI, build and integrate software, strengthen cybersecurity and compliance, and run their IT environment. Through one technology partner.
- Automate
- AI & AutomationAI systems that communicate, understand information and perform work inside your existing business processes.
- Secure
- Cybersecurity & ComplianceSecurity and compliance services that help you understand risk, implement the right controls and stay prepared as requirements change.
- Build
- Software & DigitalizationSoftware, applications and integrations designed around the way your business actually works.
- Operate
- Managed IT & ConnectivityOngoing IT support, infrastructure, connectivity and operations, so someone is accountable for keeping the technology behind your business working.
SoftSols, Advanced Tech & AI. Part of Learn2earn.
Four areas. One partner. One number to call.
Most companies buy these from four separate suppliers who never speak to each other. We deliver all four, which is why the AI agent we build can reach the CRM we integrated on the network we manage.
- 01Automate
AI & Automation
AI systems that communicate, understand information and perform work inside your existing business processes.
Explore AI & AutomationWhat we deliver
- AI Caller. Voice agents
- AI chat agents
- AI assistants for your team
- Custom AI agents
- AI integration
- Workflow automation
For example: Customer calls → Intent recognised → Systems consulted → Appointment booked → Loop closed.
- 02Secure
Cybersecurity & Compliance
Security and compliance services that help you understand risk, implement the right controls and stay prepared as requirements change.
Explore Cybersecurity & ComplianceWhat we deliver
- Compliance automation
- Framework readiness
- Security assessments
- Continuous monitoring
- Security advisory
For example: Customer sends a questionnaire → Where you actually stand → Tooling and controls → Gaps remediated → Ready, and stays ready.
- 03Build
Software & Digitalization
Software, applications and integrations designed around the way your business actually works.
Explore Software & DigitalizationWhat we deliver
- Custom software
- Portals and internal tools
- Power Apps & Power Platform
- Systems integration
- Process digitalization
For example: A manual process → How it really runs → The missing piece → Wired to your systems → Now manageable.
- 04Operate
Managed IT & Connectivity
Ongoing IT support, infrastructure, connectivity and operations, so someone is accountable for keeping the technology behind your business working.
Explore Managed IT & ConnectivityWhat we deliver
- IT support & servicedesk
- Managed IT operations
- Modern workplace
- Infrastructure & networks
- Cloud services
- Backup & continuity
- Hardware & licensing
- Business eSIM & connectivity
- IT consulting
For example: Something breaks → One place to report it → Fixed and recorded → Pattern addressed → Fewer surprises.
Why SoftSols
Technology should not require five suppliers.
Companies increasingly buy software, IT, cybersecurity, automation and AI from separate suppliers. Those systems increasingly depend on each other, and nobody is accountable for the space between them.
SoftSols brings those capabilities together through one relationship. We combine our own commercial and technical capability with established platforms and specialist delivery partners, and we stay accountable for the result either way.
We do not claim to have invented every technology we work with. We choose it, integrate it, implement it and support it, and you deal with one company rather than six.
- One accountable relationship
- One contract, one point of contact, one party responsible when something between two systems breaks.
- Specialist capability behind it
- Established platforms and specialist partners where they are genuinely better than building it ourselves.
- Each project makes the next cheaper
- Because we already know your environment, the second engagement does not start by mapping it again.
Featured solution
An AI colleague that answers, understands and acts.
AI Caller answers incoming calls in a natural voice, understands what the customer needs, checks connected systems and completes the next step: booking the appointment, qualifying the lead, updating the CRM and sending the confirmation.
- 01
CALL
Customer calls
18:42. The office is closed
- 02
UNDERSTAND
Intent recognised
They want to book a service
- 03
CHECK
Systems consulted
Customer record · calendar · service durations
- 04
ACT
Appointment booked
Thursday 14:30 written to the calendar
- 05
CONFIRM
Loop closed
CRM updated, SMS confirmation sent
What it handles
- Answers inbound calls on your existing number
- Handles interruptions and mid-sentence corrections
- Books, reschedules and cancels appointments
- Answers questions from your own business data
- Qualifies and routes leads by your rules
- Makes outbound follow-up and reminder calls
- Writes back to CRM, calendar and ticketing
Systems touched
Customer record
Matched on caller ID
Calendar
Thu 14:30: 2h reserved
CRM
Activity logged to customer
SMS
Confirmation delivered
Also available on
Illustrative conversation. Voice, behaviour and integrations are configured per deployment.
Five stages. Scope and price fixed before anything is built.
- 01
Understand
We sit with the people doing the work and map what actually happens, including the parts nobody documented.
- 02
Design
We define what gets built, automated or configured, what stays with a person, which systems it touches and how it fails safely.
- 03
Build
We configure, integrate or develop.
- 04
Deploy
It goes live in the real environment, usually to a limited group first.
- 05
Operate and improve
We stay involved.
You do not need to know which area your problem belongs to.
These are the situations we are called about most often. Find the one closest to yours and we will point you at the right area.
Vehicle workshop
The phone interrupts technicians all day, and calls after 17:00 go unanswered entirely.
Every interrupted job takes longer, and a caller who reaches voicemail at 17:30 books with the workshop down the road.
What we do
AI Caller answers, identifies the vehicle, checks workshop capacity and books the service straight into the calendar.
Technicians stay on the job. Customers get an answer at 19:00 instead of a voicemail beep.
- AI Caller
- Booking integration
- CRM write-back
Represents the class of problem we solve. Not a named customer.
Clinic or practice
Reception is overwhelmed at opening, and patients who cannot get through go elsewhere.
Patients who cannot get through do not call back later. They go elsewhere, and reception never learns it happened.
What we do
A voice agent handles routine booking, rescheduling and common questions; anything clinical goes straight to a person.
Reception handles the calls that need a human, and the rest are dealt with immediately.
- AI Caller
- Calendar integration
- Escalation design
Represents the class of problem we solve. Not a named customer.
Software company
An enterprise customer will not sign without SOC 2, and nobody internally has done this before.
Enterprise deals stall in security review, and the pipeline sits still while nobody knows what to do first.
What we do
Compliance automation deployed, gap analysis run, controls implemented and evidence collected continuously up to the external audit.
The security questionnaire stops being a fire drill, and the deal is no longer blocked on it.
- Compliance automation
- Framework readiness
- Security assessments
Represents the class of problem we solve. Not a named customer.
Evidence
We would rather show the method than borrow someone else’s logo.
SoftSols is early. Rather than fill this page with stock photography and unattributed quotes, we publish how we work, what we build on and what we would do in your situation. Client references and named cases will appear here as they are approved.
Built with
- VantaCompliance automation and continuous control monitoring
- Microsoft 365Productivity, identity and the modern workplace
- Microsoft Power PlatformPower Apps and Power Automate business applications
We build on established platforms rather than claiming to have invented them. SoftSols owns the design, the integration, the implementation and the relationship.
Tell us what is slowing the business down.
You do not need a specification, and you do not need to know which of our four areas your problem belongs to. Describing the process that is costing you time is enough for a useful first conversation.
- Response time
- Within one business day
- First conversation
- 30 minutes, no preparation needed
- What you get
- An honest view on whether we are the right fit
Or email us directly
hello@softsols.seWe build on
Vanta · Microsoft 365 · Microsoft Power Platform and others. We own the design, integration and the relationship, you deal with SoftSols, not six vendors.