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Software & Digitalization

Software, applications and integrations designed around the way your business actually works.

Sounds like

A core process runs on a spreadsheet, a shared inbox and three tools that do not talk to each other. The off-the-shelf product fits seventy percent of how you work and breaks the rest. Customers phone to ask for information you already have.

What we do

We map the process as it actually runs, then build what is genuinely missing. An application, a portal, an integration. And connect it to what you already own. Not everything needs custom software; we will tell you when configuration is the better answer.

01Services

What you can actually buy.

  • 01

    Custom software

    Applications built around your process rather than the other way round.

    • Internal business applications
    • Customer-facing applications
    • Workflow and case-management systems
    • Operational and administrative tools
    • Specialised systems with no off-the-shelf equivalent
  • 02

    Portals and internal tools

    Give customers and staff a place to self-serve, and stop answering the same question by phone.

    • Customer portals. Orders, status, documents
    • Partner and supplier portals
    • Employee portals and internal tools
    • Reporting interfaces and operational dashboards
    • Administration systems
  • 03

    Power Apps & Power Platform

    For companies already in Microsoft 365, often the fastest route from spreadsheet to real application.

    • Power Apps business applications
    • Power Automate workflows
    • Digitalising paper and spreadsheet processes
    • Internal tools built on Dataverse
    • Integration with the Microsoft environment you already pay for
  • 04

    Systems integration

    Connect what you have instead of replacing all of it. Usually cheaper and always less disruptive.

    • CRM and ERP integration
    • API design and development
    • Database and third-party system connections
    • Cloud service integration
    • Connecting AI agents to existing systems
  • 05

    Process digitalization

    Take a manual process and turn it into something structured, automated and measurable.

    • Map the process as it really runs today
    • Replace spreadsheet-and-email chains with a real workflow
    • Automate the repetitive steps, keep the judgement ones
    • Add reporting so the process can be managed
    • Modernise existing workflows without replacing everything
02How it works

One real example, start to finish.

  1. 01

    PROCESS

    A manual process

    Spreadsheet, shared inbox, three tools

  2. 02

    MAP

    How it really runs

    Including the parts nobody documented

  3. 03

    BUILD

    The missing piece

    Application, portal or integration

  4. 04

    CONNECT

    Wired to your systems

    One source of truth instead of four

  5. 05

    MEASURE

    Now manageable

    Reporting on a process you could not see before

Connects to
  • Microsoft 365
  • CRM
  • ERP
  • Databases
  • Cloud services
  • Third-party APIs
  • Internal systems
Right for you if

Companies with a process that matters commercially and is currently held together by manual effort, and companies whose systems cannot reach each other.

What changes

The process survives growth, the data lives in one place, and the work that used to need a person to shepherd it now runs on its own.

Discuss a build
03How an engagement runs

Five stages, scope and price fixed before anything is built.

  1. 01

    Understand

    We sit with the people doing the work and map what actually happens, including the parts nobody documented. We find where the time and money are going.

    You receive

    • Process map
    • Volume and cost baseline
    • Prioritised opportunities
  2. 02

    Design

    We define what gets built, automated or configured, what stays with a person, which systems it touches and how it fails safely. You approve this before work starts.

    You receive

    • Solution design
    • Integration map
    • Fixed scope and price
  3. 03

    Build

    We configure, integrate or develop. Whichever is genuinely right. We prefer well-supported technology and reserve custom development for where it earns its keep.

    You receive

    • Working system
    • Testing
    • Documentation
  4. 04

    Deploy

    It goes live in the real environment, usually to a limited group first. Your team is trained and knows how to intervene.

    You receive

    • Staged rollout
    • Runbook
    • Handover
  5. 05

    Operate and improve

    We stay involved. Systems that touch customers behave differently under real traffic, and the interesting work usually starts after go-live.

    You receive

    • Monitoring
    • Support agreement
    • Improvement backlog
Also from SoftSols
Next step

Bring us a build problem, not a specification.

Describe the process or the situation. Half an hour is usually enough to tell whether there is a project here and roughly what it would cost.

Start a conversationSee all four areas